Ombudsman / Academic Support
What is an Ombudsman?
Pronounciation: om-buh dz-muh n, -man,
Noun: A person who investigates and attempts to resolve complaints and problems … between students and a university.
The STU Ombud can assist students with:
- Listening, evaluating and assisting the student with their academic concerns
- Clarifying an academic situation or a miscommunication
- Suggesting options and/or making recommendations with the goal of finding a fair and equitable solution
- Obtaining necessary review and information by appropriate STU faculty or administration, so the students can focus on taking action towards a resolution
- Gathering information in the course of looking into a problem and bringing this information to those that can assist.
Contact info:
Call Ms. Eileen Martinez, STU Ombudsperson at: 305 628-6543 or email at: emartinez@stu.edu for further information or to arrange a meeting.
The Office is located in: Campus Ministry, Kennedy Hall, Room 114 (across B.A.S.I.C.).
Mission Statement:
The STU Ombuds Office is here to assist students in finding a fair and equitable resolution to their academic concerns. If you are not sure where to go to discuss an academic matter or if you would like to know who your academic advisor is, the Ombuds Office is a good place to start. The Ombudsman proactively listens, evaluates and assists in achieving academic goals.
Ms. Eileen Martinez is a member of the International Ombudsman Association.
Links:
Would you like to know who your academic advisor is?
Drop me a line at: emartinez@stu.edu