Satisfaction Survey with Office of Institutional Research Processes

Current Position

Frequency Percent Valid Percent Cumulative Percent
Valid Administrative Unit Director 5 20.8 20.8 20.8
Administrator (e.g President, VP, Dean) 11 45.8 45.8 66.7
Department Chair 3 12.5 12.5 79.2
Program Coordinator 4 16.7 16.7 95.8
Staff 1 4.2 4.2 100.0
Total 24 100.0 100.0

Are you aware of the IR website?

Frequency Percent Valid Percent Cumulative Percent
Valid No 3 12.5 12.5 12.5
Yes 21 87.5 87.5 100.0
Total 24 100.0 100.0

Effectiveness of Research

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 6 37.5 40.0 40.0
effective 9 56.3 60.0 100.0
Total 15 93.8 100.0
Missing (Not Ans 1 6.3

Total 16 100.0



Effectiveness of Analysis

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 5 31.3 33.3 33.3
effective 10 62.5 66.7 100.0
Total 15 93.8 100.0
Missing (Not Ans 1 6.3

Total 16 100.0



Data Reporting

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 8 44.4 47.1 47.1
effective 9 50.0 52.9 100.0
Total 17 94.4 100.0
Missing (Not Ans 1 5.6

Total 18 100.0



Analysis & dissemination of information

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 10 52.6 55.6 55.6
effective 7 36.8 38.9 94.4
ineffective 1 5.3 5.6 100.0
Total 18 94.7 100.0
Missing (Not Ans 1 5.3

Total 19 100.0



Activities in support of planning

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 7 46.7 46.7 46.7
effective 6 40.0 40.0 86.7
ineffective 1 6.7 6.7 93.3
very ineffective 1 6.7 6.7 100.0
Total 15 100.0 100.0


Activities in support of evaluation/assessment

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 7 43.8 43.8 43.8
effective 7 43.8 43.8 87.5
ineffective 1 6.3 6.3 93.8
very ineffective 1 6.3 6.3 100.0
Total 16 100.0 100.0


Turnaround time

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 8 47.1 47.1 47.1
effective 8 47.1 47.1 94.1
ineffective 1 5.9 5.9 100.0
Total 17 100.0 100.0

Presentation of information/reports

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 11 64.7 68.8 68.8
effective 5 29.4 31.3 100.0
Total 16 94.1 100.0
Missing 5 1 5.9

Total 17 100.0


Accuracy of information provided

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 10 66.7 71.4 71.4
effective 3 20.0 21.4 92.9
ineffective 1 6.7 7.1 100.0
Total 14 93.3 100.0
Missing 5 1 6.7

Total 15 100.0



Helpfulness/flexibility of IR staff

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 12 60.0 70.6 70.6
effective 4 20.0 23.5 94.1
ineffective 1 5.0 5.9 100.0
Total 17 85.0 100.0
Missing 5 3 15.0

Total 20 100.0



Knowledgeability

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 14 73.7 82.4 82.4
effective 3 15.8 17.6 100.0
Total 17 89.5 100.0
Missing 5 2 10.5

Total 19 100.0



Openness to feedback/suggestions

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 7 38.9 43.8 43.8
effective 9 50.0 56.3 100.0
Total 16 88.9 100.0
Missing 5 2 11.1

Total 18 100.0


Responsiveness

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 10 52.6 58.8 58.8
effective 6 31.6 35.3 94.1
ineffective 1 5.3 5.9 100.0
Total 17 89.5 100.0
Missing 5 2 10.5

Total 19 100.0



Overall experience with OIR

Frequency Percent Valid Percent Cumulative Percent
Valid very effective 15 62.5 75.0 75.0
effective 5 20.8 25.0 100.0
Total 20 83.3 100.0
Missing 5 4 16.7

Total 24 100.0