Q. When are tuition and fee payments due?

A. They are due at the time of registration however, if you are to receive financial aid
or have set-up arrangements with our payment plan agency you will be asked to sign a promissory note to defer payment. Please keep in mind that you are 100%responsible for your account balance if your financial aid application is not processed or not approved.

Q. Do you offer a payment plan?

A. Yes, you may contact Academic Management Systems (AMS) which is an outside
agency used by the university. There are two (2) separate payment plan options you may
choose from. The five (5) month payment or the ten (10) month plan. Please contact
AMS directly to discuss the options at 1-800-635-0120. There is an administrative
fee of $75 to join either plan, this fee is non-refundable.

Q. What methods of payment do you accept?

A. We accept cash, checks, money orders, travelers checks, wire transfers, or credit cards (Visa, Master
Card or Discover). We do not accept American Express.

Q. Where can I make my payment(s)?

A. You may make your payment(s) on-line via the St. Thomas University website at
www.stu.edu, and select “pay on line”, or you may visit our Bobcat All-In-One Student Information Center (B.A.S.I.C.) on campus. You may also pay by wire transfer through any full service bank in your area. Direct your wire transfer to:

 

 

Please be sure to include your name, and/or ID number to assure credit to your student account.

Q. May I pay with a post-dated check?

A. We do not accept post-dated checks.

Q. How can I keep track of my balance?

A. A monthly electronic statement is e-mailed to all students with outstanding balances to their St. Thomas University e-mail account until their student account balance is zero. We encourage you to follow-up on all required financial aid documentation to avoid delays in receiving your aid, which pays your tuition and fee charges.

Q. What happens if there is a credit balance on my student account?

A. This means you received financial aid (i.e., loans, grants, scholarships) in excess of your total tuition and fee charges or an overpayment was made on your student account. A check is generated for this credit amount and mailed to you at your current mailing address on file. You have the option to have this credit amount deposited directly into your bank or credit union checking account once the Direct Deposit application is completed. The direct deposit form is available online here. It will take up to ten (10) business days before the “direct deposit status is in effect.

Q. May I pick up my refund check, if there is one?

A. All refund checks are mailed or deposited directly into you bank account.

Q. How do I find out when my loans are on my student tuition account?

A. You may check with BASIC by calling 305-474-6900, or visit that office, or you may
check your student account via the Web at http://kennedy.stu.edu .

Q. If my student account reflects a credit balance after payments have been posted may I leave that credit on my account for the future term?

A. Yes you may, but you must advise BASIC in writing of your decision to do so.

Q. What happens if my refund check is lost?

A. If your check is lost, damaged, or stale-dated you must request that a stop payment is placed and a new ched is issued. Stop payments can be requested online at report it to BASIC in writing. A stop payment
is placed on that check and a new check is issued once the stop-payment is processed
and results are received. Please allow at least ten (10) business days for this entire
process to be completed.

Q. What can stop me from receiving transcripts?

A. Unpaid balances on your student account, past due Perkins loan payments and incomplete exit counseling can be the reason for blocking the release of your transcript. You must make sure that your account reflects a zero balance before your transcript can be released.

Q. How can I get credit to purchase my books?

A. Whenever you apply for financial aid, you can apply for additional funds for your books. Those additional funds will be issued to you upon your request in the form of Gift Cards, these gift cards are to be used at our campus bookstore only; you may visit BASIC to request a gift card, from one of the Enrollment Service Specialist. We encourage all students to obtain an estimated value of their total cost of books and supplies directly from Follett’s Bookstore before requesting gift cards.

Q. May I use my St. Thomas Gift Cards anywhere else on campus?

A. Gift Cards are only accepted in the ST.Thomas University- Follett’s Bookstore.

Q. In order to receive Federal Aid, how many credits must I register for?

A. As an undergraduate (UG) or law school student you must be registered for at least six (6) credits each semester in order to be eligible to receive financial aid. As a graduate (GR) student you must be registered for at least 3 credits.

Q. How do I obtain a copy of my current term’s tuition receipt?

A. You may request a copy of your receipt by completing an Invoice or Tuition Payment Receipt request form online here. Please allow 5-10 business days for your request to be processed.

Q. I paid for my classes but then dropped them prior to the Add/Drop deadline, how and when will this money be refunded to me?

A. Credit balances are refunded by check or direct deposit within three (3) business days after the credit appears on the Student’s account.

Q. I added a class after the class started, is there a fee for adding the class late?

A. Student that have not completed registration by the first day of a session/term will be charged a $150 late registration fee. After the first week of classes, the student who has not completed but has received approval to register late will be charged a $300 late registration fee.

Q. What do I need to do to have Florida Prepaid College Program (FPCP) billed for my tuition?

A. Make sure you notify B.A.S.I.C. of your participation in the Florida Prepaid College program. You need to bring your FPCP ID into the office or e-mail your name and social security number to stubasic@stu.edu EACH SEMESTER, so that an invoice can be sent to the FPCP Finance Department on your behalf. If you are a freshmen or first time participant in the FPCP you must complete a Transfer Authorization form and mail it to the address on the form, or you may call 1-800-552-4723 for further instructions. Because the FPCP was initially designed to pay the tuition for State or public colleges the Transfer Authorization form authorizes payment of tuition to private institutions, such as St. Thomas. The form is also available on our web page at:
http://www.florida529plans.com/pdf/pptranformweb.pdf

Q. If I received a Perkins loan and want to begin repaying it, what should I do?

A. A Perkins loan is a federally backed loan dispersed through ST.Thomas University and may be repaid directly to St. Thomas University. You may make payments at B.A.S.I.C., using cash, checks, credit cards (Visa, MasterCard & Discover only) or money order. You may also pay online via our web link at . click on “ make a payment” and select the Perkins Loan option. Another repayment option is through our third party billing service, Educational Computer Service, Inc. (ECSI), in which you send payments directly to ECSI. Contact their office at 1-888-549-3274 for clarity on their payment process.

Q. What if I do not attend classes and have Financial Aid and or Florida Prepaid, what happens with those dollars?

A. If you make the decision to not attend classes please make sure you officially drop or withdraw from those classes. If you do not officially drop or withdraw you will be held responsible for payment and any monies received on your behalf, via financial aid and or Florida Prepaid, will be used as payment for those classes. If you do officially drop or withdraw and do so by the posted deadline dates and your student account does not reflect a balance owed, your account will show a credit amount and all monies due to you will be refunded in a check.