Director of Financial Aid

**This is an on-site position. Remote workers will NOT be considered.**

POSITION SUMMARY

The Director of Financial Aid develops and oversees the University’s financial aid packaging, counseling, and delivery operations, steering the program through and ensuring compliance with Title IV regulation. Responsibilities include ensuring accurate dissemination of information to the University community including students, staff, administration, and faculty. In coordination with campus colleagues, the Director sets strategy, develops tactics, and aligns with the best practices aimed at delivering excellence in financial services to students.

The Director plans, organizes and supervises the daily operations of the Financial Aid Office, including federal work study and institutional scholarships; conducts outreach and training regarding financial aid; prepares and maintains the department budget; prepares and maintains a variety of reports and records; directs the determination and awarding of financial aid; and develops comprehensive policies and procedures covering federal, state and institutional financial aid programs.

DUTIES AND RESPONSIBILITIES

• Manages financial aid operations through utilization of the integrated student information system – Ellucian Colleague.
• Develops and implements best practices that support the goal of enrollment growth and quality of services.
• Trains and conducts annual performance development evaluations for the financial aid staff.
• Develops and maintains relevant policies and procedures in accordance with federal regulations and departmental and University policy.
• Develops and administers a system of quality control to ensure compliance with federal and state regulations.
• Manages daily operations of department. Develops and maintains master calendar for the department. Plans, organizes and implements work projects. Facilitates communications about departmental activities, events, deadlines and timelines.
• Develops and updates communications used to convey and describe financial aid programs and services in accordance with federal consumer information laws, including publications and forms.
• Evaluates student need; analyzes and verifies student eligibility for financial aid programs; monitors student academic progress for continued aid eligibility; prepares and processes awards to eligible students; reviews student appeals and/or special circumstances.
• Plans financial aid disbursement schedules.
• Plans, prepares, and administers annual budget for the operation of the Financial Aid Office.
• Develops plans for the federal work-study allocation and oversees budget/earnings reconciliation.
• Submits enrollment information to NSLDS.
• Oversees and manages federal enrollment reporting.
• Supervises maintenance and retention of confidential student files. Draws down all electronic student aid records and processes corrections.
• Maintains records for the authorization, disbursement, and reconciliation of all the federal, state and local student aid program funds.
• Identifies computer application needs of department and coordinates with IT to implement program improvements.
• Participates in the Colleague users group to ensure timely and strategic utilization of applicable modules, features and automations.
• Provides leadership and management of professional staff, support staff, and department operations.
• Updates and manages applicable financial aid policies and practices for processing financial aid.
• Administers financial literacy, debt management, and default management programs.
• Manages receipt of student scholarships, grants, and third party payments.
• Manages external audit of Title IV funds.
• Work closely with registrar/bursar and finance department to ensure compliance in terms of cash management when disbursing Title IV funds.
• Maintains professional knowledge of federal and state financial aid regulations and policies and manage the administration of Title IV funds in compliance with all such regulations and policies.
• Other duties or special projects that may be assigned

QUALIFICATIONS

• Bachelor’s degree in a related field. Master’s degree preferred.
• Minimum five to seven years of work experience in a post-secondary institution.
• Experience with supervision of staff and in-depth experience managing back-end setup preferred.
• Financial aid support of online/digital programming is required.
• Experience with Ellucian Colleague is a plus, but strong understanding of systems, generally, is required.
• Ability to interact and speak effectively in interpersonal situations and before groups

Job Type: Full-time

Pay: $75,000.00 – $90,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Please provide contact information for three (3) professional references.

Education:

• Bachelor’s (Required)

Experience:

• Financial Aid: 5 years (Required)

APPLICATION PROCESS: Apply on Indeed.com

St. Thomas University is an E-Verify® Equal Opportunity Employer.

All employees are required to pass a criminal background screening and official degree transcripts will be required upon hire.