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Director of Financial Aid


Chief financial aid officer with the lead role in university financial aid planning, administration and management.


  • Serve as an integral member of the enrollment management team
  • Collaborate with the offices involved in the enrollment of students, including Admissions, Registrar’s, Business Office and Developmental Studies in developing and maintaining an effective, student-friendly enrollment process;
  • Coordinate procedures with Business Office personnel to ensure prompt, accurate posting of student aid to student accounts;
  • Develop and maintain student aid packaging procedures which support the enrollment goals of the university;
  • Develop and maintain student aid policies and procedures, with a special focus on quality student service;
  • Coordinate the standardization of policies and procedures among the campus staffs;
  • Administer U.S. Department of Education Title IV, state, private and campus-based financial aid programs;
  • Maintain up-to-date knowledge of federal and state financial aid regulations;
  • Monitor and maintain compliance with external rules and procedures;
  • Serve as liaison with external agencies which establish guidelines and provide funds for student aid programs;
  • Receive and maintain all documents pertaining to administration of federal, state, private and institutional student aid programs to include: program manuals, regulations, Institutional Eligibility and Program Participation Agreements, annual institutional applications, Department of Education award notifications, authorization letters, reports, and audits;
  • Develop and maintain a comprehensive, systematic reporting and accountability system for student aid. Includes the Institutional Application for Federal Funding and Program Report and other reports to meet requests from internal and external sources;
  • Provide technical assistance in the verification and award of financial aid;
  • Coordinate technical program reviews and audits conducted by external agencies;
  • Collaborate with the Business Office to ensure the timely and accurate receipt and distribution of student aid funds;
  • Certify the payment of Pell Grant and campus-based funds to students
  • Certify Stafford loans for processing by lending institutions;
  • Supervise the management of student aid files to maintain confidentiality, compliance with external rules and proper records management;
  • Maximize student utilization of available financial aid;
  • Promote student aid to current and prospective students through presentations, brochures and individual consultations;
  • Award financial assistance to eligible students in a timely and equitable manner;
  • Recommend and manage budget allocations for student aid taking into consideration current and strategic issues;
  • Generate and regularly report statistical data necessary for proper management of financial aid funds;
  • Implement and utilize appropriate computer-based software to maximize departmental efficiency. Requires collaboration with the Office of Information Technology;
  • Recommend the organizational structure, staffing and functional responsibilities for the department;
  • Interview and participate in the selection of assigned staff; conduct performance appraisals and suggest professional development opportunities in accordance with University policies and procedures;
  • Prepare and monitor departmental budget;
  • Monitor and track all program expenditures;
  • Oversee the awarding of federal, state, and institutional funds and determine award parameters;
  • Insure that all financial aid data for the athletics is reported to the Compliance Assistant Internet (CAI);
  • Establish and implement internal and external reporting systems;
  • Keep abreast of regulatory changes in all financial assistance programs;
  • Serve on University committees as requested;
  • Comply with departmental and University safety rules and regulations;
  • Perform other administrative duties as assigned by immediate supervisor.


  • Minimum of a Bachelor’s Degree required (Master’s preferred) with a minimum of five years’ progressively responsible Financial Aid experience;
  • Up-to-date knowledge of current federal, state and institutional financial aid policies;
  • Ability to develop FA packaging models in support of enrollment goals;
  • Demonstrated leadership and supervisory skills with a student-centered orientation;
  • Experience with student databases and related computer systems, Datatel’s Colleague® preferred;
  • Excellent oral and written communication skills;
  • Strong computation and analytical skills required in order to perform research and analysis;
  • Proficiency with personal computers and software such as Excel, Word, Feeds and WhizKid;
  • Considerable knowledge of higher education policies and procedures;
  • Ability to plan departmental goals and budget and manage funds in support of approved goals; Ability to organize and direct major work projects;
  • Professional appearance and demeanor with attention to detail, excellent interpersonal and strong supervisory and organizational skills with ability to manage and develop staff;
  • Works regularly with confidential information requiring discretion and integrity.

APPLICATION PROCESS:  Review of completed applications will begin immediately.  Send cover letter, résumé, and contact information for three (3) professional references to:

E-mail:  JWindham@stu.edu

MS Word or PDF attachments only. 

St. Thomas University is an E-Verify® Equal Opportunity Employer.

All employees are required to pass a criminal background screening and official degree transcripts will be required upon hire.

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