Director of Philanthropy Services

**This is an on-site position. Remote workers will NOT be considered.**


The Director of Philanthropy Services at St. Thomas University is responsible for managing our Raiser’sEdgeNXT (RENXT) database of 36,000+ alumni, donors, and friends. In addition, the Director of Philanthropy Services will maintain data cleanliness, post incoming gifts, produce gift acknowledgements, record gift pledges, update a variety of records regularly, ensure best practices are followed, create timely and accurate reports, and is responsible for executing the day-to-day support and maintenance of the RENXT database for the Philanthropy Office. The position will also assist the overall Philanthropy division with special projects and cross-departmental needs as required. The Director of Philanthropy Services reports to the Associate Vice President of Philanthropy and Alumni Relations.

St. Thomas University (STU) is a private, non-profit university that offers 39 undergraduate, graduate, and postgraduate degrees at its 144-acre campus in Miami Gardens, Florida and through distance learning. Its academic offerings include one of the oldest (and highly ranked) undergraduate programs in Sports Administration in the country. STU has been ranked #1 by U.S. News & World Report in Social Mobility for regional universities in the South, which means it takes students from the lowest financial strata and catapults them to much higher financial strata in only ten years. In the last year, STU has set enrollment and fundraising records. St. Thomas University is the only Catholic Archdiocesan-sponsored university in Florida, and one of the only eight Archdiocesan universities nationwide.

The Director of Philanthropy Services will join our university at an exciting moment. As a member of the campus-wide fundraising community, you will serve an essential role on our Philanthropy team. As we embark on a multi-year commemoration of our 60th Anniversary, we are setting our sights on the future while also honoring our Cuban heritage and celebrating our Catholic Identity. Numerous on-campus and nationwide alumni events are planned as part of our 60th Anniversary celebration. The Director of Philanthropy Services will help us chart the course for the University’s sixth decade of impact, as we work together to secure the resources necessary to build the programs, facilities, and the endowment all in an effort to better serve our diverse community of students who are being prepared to become ethical leaders in our global community.


  • Handle all basic department needs within RENXT, including management of RENXT’s data feeds, data cleanup, and other routine tasks.
  • Support department goals through creation of custom reports, dashboards, and more within RENXT.
  • Troubleshoot and promptly provide end-user support for Philanthropy and Finance Office colleagues.
  • Enter gifts and ensure all automated gifts are attributed correctly.
  • Create accurate lists to support promotional and stewardship communications.
  • Ensure best practices are applied in day-to-day management of database.
  • Develop and implement the Philanthropy Services strategic plan to create greater efficiency and eliminate duplicate tasks.
  • Develop Philanthropy Services policies and procedures.
  • Streamline reports to support all fundraising programs of the university.
  • Develop data-mining strategies to support major gift, planned gift, and annual giving strategies.
  • Support the coordination of the Philanthropy Office’s communications plan.
  • Maintain understanding of University’s fundraising priorities.
  • Work and coordinate with other members of the Philanthropy team to accomplish the goals and objectives of the division.
  • Post incoming gifts to the University in the RE database.
  • Perform daily electronic deposits of checks through the institution’s banking portal.
  • Working with the Finance Office to reconcile deposits with actual totals.
  • Produce gift acknowledgments and relevant reporting for fund-raising and administrative staff, daily.
  • Record gift pledges in RE and generate pledge reminders.
  • Build a daily gift transaction log to support electronic gift logging.
  • Match source of gifts to existing constituents.
  • Create new constituent records for new donors.
  • Process matching gifts forms and act as liaison with matching gift corporations and related foundations.
  • Collaborate in the continuous effort to improve the quality and accuracy of data (including the development and modification of department data standards, implementing more automated processes for consistency, etc.).
  • Perform updates on records (e.g., contact information, marital information, occupational/business ownership history, familial information, children, etc.).
  • Collect and organize self-submitted profile updates from Bobcat Connect’s alumni/student database system in preparation for mass updates.
  • Special projects to enhance data accuracy/cleanliness.
  • Research “lost” and deceased alumni to maintain current contact profiles that enable appropriate communication.
  • Utilize Internet search, electronic and hardcopy data to confirm, update or resolve inconsistencies in constituent profile data.
  • Provide tools and documentation for annual audits, in conjunction with the University Controller.
  • Produce and monitor the integrity of monthly comparative gift reports and ensure all are maintained according to business rules and practices.
  • Maintain scholarship and endowment accounts.
  • Gather factual information from within the department and from other departments.
  • Occasionally correspond with external contacts to respond to inquiries or convey the enforcement of regulations, policies, and procedures.
  • May supervise students and temporary workers.
  • Participate in the support of division-wide or cross-departmental initiatives
  • Other duties as assigned


  • In-depth knowledge of Raiser’s Edge, Raiser’s Edge NXT or other CRM.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum of 3 years of relevant experience in advancement services or development operations in a higher education environment.
  • Highly organized and needing minimal direction to complete complex tasks and multiple projects simultaneously, working both independently and as a member of a team.
  • Effective written and oral communication skills.
  • Experience developing and formalizing processes and procedures.
  • Strong organizational abilities.
  • Excellent strategic thinking and analytical skills, including the ability to draw informed conclusions from data.
  • High comfort level using technology to communicate and share information.
  • Confidentiality, professionalism, and discretion.
  • Ability to balance competing priorities, adapt to changing circumstances and pivot, as well as comfort with ambiguity.
  • An understanding of, and commitment to, the mission of St. Thomas University.


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St. Thomas University is an E-Verify® Equal Opportunity Employer.

All employees are required to pass a criminal background screening and official degree transcripts will be required upon hire.

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