Student Health Center: Frequently Asked Questions
I am a New/Transfer student, are there any specific forms I need to submit prior to the start of my first semester?
Yes, you are required to submit proof of immunizations (vaccines) and a physical form to the Student Health Center.
St. Thomas University requires that ALL STUDENTS have the following immunizations: Measles/Mumps/Rubella (MMR): 2 doses, Hepatitis B (3 doses). Students living on campus are REQUIRED to have the Meningitis (MCV4) vaccine (1 dose after 16th birthday).
- You will need to visit medproctor.comto register your new account, using your STU email address. Saint Thomas University Immunization Instructions_Med+Proctor.pdf
- You will need to have an updated, physician certified immunization record.
- Students should take theMedProctor Immunization-Certificate-STU.pdf Ito their medical provider to complete the required documentation. Alternatively, students may upload a copy of their complete immunization record, so long as it is signed by their medical provider.
What if I am a new/transfer student and will not be living on campus?
You are still required to create an account at www.medproctor.com and submit proof of MMR and Hep B.
What if I am new/transfer and will be living on campus, will I still need to submit proof of immunizations?
Yes, you are REQUIRED to submit proof of the following: Measles/Mumps/Rubella (MMR): 2 doses, Hepatitis B (3 doses), and Meningitis (MCV4) vaccine (1 dose after 16th birthday). FAILURE TO DO SO CAN RESULT IN COMPLICATIONS WITH CAMPUS LIVING.
Where can I get my immunization records or get missing vaccines?
- Public Health Department: (954) 467-4943 (FEE)
- Private physician or walk-in clinic or on-campus clinic
What other documents do I need to submit as a new/transfer student?
You are also required to submit a physical form. All physicals must have been performed in the last 6 months. We will not accept physicals performed over a year ago. Please see attachments for the required forms for non-athletes and athletes. For non-athletes, you may submit your form via Med-proctor, just as you did with your immunization form.
What if I am a student-athlete? Do I still need to submit immunization and physical forms?
Yes, as a student-athlete, you will need to submit your immunization forms via MEDPROCTOR, and your physical forms will need to be submitted to your athletic trainer. Any forms submitted to the student health center will be transferred to the athletics department.
Student-Athlete Physical Form (NOTE: this form is not available on MEDProctor and is submitted to the Athletic Department).
I am a new/transfer student, I heard that I am automatically enrolled in the school’s health insurance, is that correct?
Yes, each year, ALL Bobcats are automatically enrolled in the school’s health insurance, through United Health Care Student Resource. If you need it, great, but if you already have your own health insurance, please be sure to keep an eye out for e-mail instructions on “how to waive out of coverage”. You will need to answer a few questions and submit proof of insurance in order to qualify to waive out of the school’s health insurance. If you are approved by UHCSR, the University will be notified, and your student account will be updated to deduct the school’s health insurance cost. (NOTE: all e-mails are sent to your @stu.edu email and not personal e-mails).
If I waive out of coverage once, will I have to waive out again?
Yes, you will need to waive out of coverage each school year. Coverage under our school’s insurance is from August 1st through July 31st.
What if I do not want to waive out?
If you do not want to waive out and want to obtain the school’s insurance, you do not need to do anything on your end! You are automatically enrolled and billed each year for the school’s health insurance. You may e-mail the Director of Student Health or visit the student health center page to obtain instructions on how to create an online account and obtain your insurance card.
What are your rights as a student seeking counseling?
- To be treated with respect and dignity.
- To ask and understand how the counselor works or what their experience is.
- To expect the counselor will keep what you tell them, confidential to the service and their supervisor, unless there are concerns about your safety or the safety of others.
- To stop attending counseling at any time for any reason.
What about my records?
All health information is kept on a secured medical database.
The counselor only keeps written records that are kept in a locked cabinet. The notes taken by the counselor are confidential and may only be seen by the counselor’s supervisor, or other counseling staff if there are safety issues to be considered. You may ask to see these at any time or have a copy of them if you wish. They remain the property of the counselor and once counseling has stopped, they are stored.
How can you give feedback or voice a concern about the counseling or health service?
If you would like to give feedback both positive and negative, or you have a concern about any aspect of the counseling you have several options: You may –
- Discuss the matter with the staff member concerned (either on your own or with a support person).
- Make an appointment with the Director of Student Health, Mrs. Maria Bedoya, email@example.com, phone 305-628-6695
- Make an appointment with the Dean of Students, Mr. Matthew Roche, firstname.lastname@example.org, phone 305-628-6554
- Contact the President of Student Government Association.
Do I need to make an appointment, or do you provide a drop-in service?
Appointments are preferred to avoid waiting, unless the visit relates to an urgent matter.
How much will it cost me as a student to see the counselor?
There is no cost to see the counselor on campus.
Can my partner (non-student) use the service?
Clinic services are available to registered students only. The counselor may conduct a family session with the registered student but may not see non-students for individual counseling.
Do I need to be referred to a counselor or can I just make an appointment?
You can contact us directly/self-refer. It is preferable to make a booking in advance.
ON-SITE CLINIC: MEDICAL SERVICES
How much will it cost me to see the Doctor or Nurse Practitioner at Baptist Health clinic on campus?
All services are billed to your insurance. During your annual wellness visit, your provider will review important preventive care items, perform a physical examination, and order screening tests. Co-payments are typically not associated with this type of visit. However, if your insurance plan deductible has not been met, payment may be required. Please be sure to consult with a patient representative at our clinic or your insurance company to have a better understanding of the costs associated with services rendered.”
How can I contact the clinic for any questions or to set up an appointment?
You may contact our clinic at 305-474-6921 or e-mail at STUprimarycare@baptisthealth.net
Is the clinic only open to students?
No, the clinic is available for students, faculty, staff, and their dependent over the age of 18.
What about my medical records?
All patient health care information at Baptist Health South Florida is confidential and protected by State and Federal laws and HIPAA regulations. Medical records can only be released with proper authorization from the patient or the patient’s legally authorized representative (unless otherwise authorized by law).
All requests for the release of medical records must be submitted in writing and must be dated and signed by the patient or the patient’s legally authorized representative. Medical records cannot be accessed by St. Thomas University.
What are my patient rights seeking services at Baptist Health clinic on campus?
Baptist Health believes it’s important for you to take an active part in your healthcare. That’s why we’ve provided you with this list of Patient Rights and Responsibilities. By becoming familiar with these points, you can better participate in your care and act as a vital part of the healthcare team. If you have any questions or concerns about your rights and responsibilities, please call our clinic.