Eligibility and Benefits Coordinator

**This is an on-site position. Remote workers will NOT be considered.**

POSITION SUMMARY

The Eligibility and Benefits Coordinator acts as the liaison between Public Guardian Program in Broward County and local agencies including: Social Security Administration, Department of Children and Families (DCF), and Veterans Administration (VA). The Eligibility and Benefits Coordinator also works to obtain all necessary benefit entitlements information for all Wards and completes all application required by the state, county, and federal agencies on behalf of Wards so Guardianship Program can obtain new benefits and maintain existing benefits.

The Eligibility and Benefits Coordinator will travel to various local agencies and apply for all government benefits applicable to all Wards. All required applications/forms for benefits will be completed and submitted to appropriate agencies timely on behalf of all Wards so Wards can apply for new benefits or maintain current benefits.

DUTIES AND RESPONSIBILITIES

• Research and compiles information, completes and tracks new applications and annual redetermination for pending or existing benefits.
• Notifies appropriate agencies of a changes in Wards’ status, residence, income, or assets, etc.
• Investigates and solves problems regarding Wards’ benefits. Prepares and tracks requests from appropriate staff regarding the application of benefits at the deferral, state, and local agencies.
• Notifies and provides documentation to all appropriate agencies when Wards with existing benefits have been appointed a legal guardian or when Ward passes away.
• Corresponds with physicians, facilities, guardian representatives, case managers, and agencies or health care providers to obtain medical documentation required by federal, state, and local agencies.
• Maintains current with federal and state government benefits changes and communicates this information to the appropriate staff and/or departments within the program.
• Updates and adds new entitlements data to the Ward’s electronic and paper file.
• Maintains applicable reports to track and follow up on all applications and changes and sends to the Guardian Representatives and Financial Specialist.
• Maintains appointments and monitors deadlines regarding annual review for Wards’ entitlements.
• Additional responsibilities may be assigned as needed.

POSITION QUALIFICATIONS/SPECIFICATIONS

• Bachelor’s degree (B.A. or B.S.) in Business, Finance, or Social Work from an accredited college/university, and a minimum of two (2) years’ experience working in a benefits/entitlement related field.
• Must be proficient in computer skills such as Microsoft Office applications such as Word, Excel, Outlook, for email, and internet as well as other internal and external software applications/database.
• Must pass a background check and credit check prior to job offer being made.

Job Type: Full-time

Pay: $45,000.00 – $50,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Davie, FL 33330: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide contact information for three (3) professional references.

Education:

• Bachelor’s (Required)

Experience:

• Benefits/Entitlement: 2 years (Required)

APPLICATION PROCESS: Apply on Indeed.com

MS Word or PDF attachments only. 

St. Thomas University is an E-Verify® Equal Opportunity Employer.

All employees are required to pass a criminal background screening and official degree transcripts will be required upon hire.