Student Complaint Procedure
Any student who has any complaint or concern should bring the matter to the attention of the Assistant Dean for Student Affairs. Please complete the Student Complaint Form to initiate a complaint for investigation. If the complaint concerns actions or behavior of the Assistant Dean for Student Affairs, then the matter should be brought to the attention of the Associate Dean for Academic Affairs. If the complaint is to be filed with the Associate Dean for Academic Affairs, then the responses, set forth below shall be provided by the Office of the Associate Dean for Academic Affairs.
Upon receipt of a formal complaint the Assistant Dean Student Affairs will advise the student who filed the complaint and provide him or her with a time frame for receiving a formal response. In any event the response shall be provided within 30 days unless notice of a need for additional time is provided to the complainant. On or before the date set as the deadline for providing the formal response the Assistant Dean for Student Affairs shall provide to the student who filed the complaint a formal response which conveys the status of the complaint concerning the relevant facts and circumstances, which were discovered during the investigation of the complaint and any subsequent acts to be taken to resolve the complaint.
All formal complaints filed and the response or resolution provided shall be kept by the Office of the Assistant Dean for Student of Affairs for 7 years following the resolution.
